It was the way he repacked it, he admitted he removed it from it's original factory packaging and repacked it in a UPS box , he just left it in it's original plastic bags and put it into a larger box , with 6 (no kidding I counted them ) foam peanuts. Plenty of space between the other parts also in plastic bags to move around and hit together. Plus there was a keyless drill chuck I ordered floating around in there as well. Ive lodged a compalint with this organization
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