OT: hard drive crash

My friends hard drive crashed yesterday. I'm looking for sites and suggestions for him to get it going temporarly to get the data off (if
he's lucky). Symptoms were clicking and possibly the hard drive spinning on and off. Thanks Karl
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On Tue, 05 Jun 2007 02:45:54 -0000, " snipped-for-privacy@gmail.com"

Look for Hiren's Boot cd or ERD Commander. Hiren's boot cd is currently posted in alt.binaries.comp. Has a whole slew of utilities that may be able to help you save your data. ERD commander was also recently posted in that group too. Depending on the retention of your newsserver, you may be able to find them both. Dave
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Got them both. I'll burn them for him. Thanks Karl

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On Tue, 05 Jun 2007 10:56:39 -0000, " snipped-for-privacy@gmail.com"

There are some good utilities on those disks. Something there may be able to help. Good luck. Dave
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snipped-for-privacy@gmail.com wrote:

Take it to a "professional" so there is less chance of losing data.
Jim Chandler
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Not cheap, and no guarantee they will get usefull data.
Only two kinds of computer users - those who have lost data, and those who will.
BACK UP!!!!!
--
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clare, at, snyder.on.ca wrote:

Computers should come with Backup Alarms! ;-)
--
Service to my country? Been there, Done that, and I've got my DD214 to
prove it.
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On Tue, 05 Jun 2007 00:25:26 -0400, the renowned clare at snyder.on.ca wrote:

With some you pay nothing unless they get the data for you. I'd call that a sort of guarantee.

As Michael T. suggests.. <BEEP>....<BEEP>.....<BEEP>
Best regards, Spehro Pefhany
--
"it's the network..." "The Journey is the reward"
snipped-for-privacy@interlog.com Info for manufacturers: http://www.trexon.com
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On Tue, 05 Jun 2007 23:12:07 -0500, Spehro Pefhany

Haven't found one of them in the last 5 years - they all want about a hundred up front, which is non refundable and is applied to the total if and when they get your data.

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Jim Chandler wrote:

Only farm it out to a Pro if the data is worth hundreds of dollars. If so, get a ballpark figure from a data recovery specialist (*NOT* a guy who fixes PCs) then take their advice on pulling the drive and packing it to ship to them.
If its just business data or acedemic stuff and paper records exist it may well be cheaper to hire a data entry clerk and get them typed back in, especially if one is somewhat selective as to *what* the clerk is given to reenter and what gets a 1 line note referring to the hard copy.
If its personal photos etc. it may or may not be worth it depending on their importance. Only your friend can decide that when you have some idea of the cost.
ONLY LOOK AT DIY METHODS AFTER YOU HAVE GONE OVER THE COST/BENEFIT OF PRO DATA RECOVERY WITH YOUR FRIEND AND GET IT IN WRITING THAT HE UNDERSTANDS THAT YOU MAY NOT GET IT ALL BACK, OR EVEN ANY OF IT AND THAT THE DRIVE MAY WELL DETERIORATE FURTHER EVEN TO THE POINT OF TOTAL FAILURE, MAKING IT UNRETREVABLE EVEN BY THE PROS.
I always used to tell customers that *some* of their data was allready like last year's snow, which did a lot to reduce unrealistic expectations . . .
Good Luck, the OP will need it :-)
--
Ian Malcolm. London, ENGLAND. (NEWSGROUP REPLY PREFERRED)
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On Tue, 05 Jun 2007 09:10:58 +0100, the renowned Ian Malcolm

I would expect data recovery from a data recovery company to run in the $1000 range these days plus the cost of a new drive to hold the data. They do stuff like move boards and controller from an exactly similar drive to the sick drive to get the data off it. That's not many hours of work for a professional. Both times I needed it (for business) over the past 20 years, they got all the data back. Even if you are dutifully doing backups and the backup is more than a week old, it might well be worth it financially.
Best regards, Spehro Pefhany
--
"it's the network..." "The Journey is the reward"
snipped-for-privacy@interlog.com Info for manufacturers: http://www.trexon.com
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how valuable is that data? if it can be duplicated or recreated in less than 40 or 50 hours of work, just do so - you may or may not get anything off of it, I've had very mixed luck, though I haven't resorted to major forensics - and professional recovery services are generally ineffective and expensive in my limited experience

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On Tue, 05 Jun 2007 02:45:54 -0000, " snipped-for-privacy@gmail.com"

Stick it in the freezer for about 6 hours inside a zip lock bag, and boot it up as a slave drive and dump it as fast as you can. It may take several freezings to get it all, depending on size.
regular Backups to DVD-RW are quite cheap these days as are 200gig USB drives.
Gunner
"Try thinking of the Libertarian Party as a rolled-up newspaper, useful in making the Republican puppy (I've given up on the Democratic bitch) go where he's supposed to -- not on that beautiful antique carpet we call the Constitution." -- L. Neil Smith, Bill Clinton's Reichstag Fire
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Gunner wrote:

Put a large fresh silica gel sachet in the ziplock with the drive and let it mop up any humidity for about an hour before you freeze it. Have the connector at the opening end of the bag so you dont have to expose more of the drive than the minimum to plug it in. Condensation is a killer.
If at all possible, only go after document folders and the user's desktop. You need to get as much as you can of the critical stuff without wasting *any* time copying binaries that will only work if the application or OS is reinstalled. Check with the owner if he had anything important in non-standard locations.

I'm curious what software you use for backup to DVD? I seem to recall an eclectic mix of older PC's in Gunnerland(R) so your preferred solution may well suit my systems. Also any info on what NOT to use would be valuable. Currently I'm backing up to multiple networked PCs, JAZ and some stuff to CDR. AFAIK I haven't actually lost any document I created and saved to hard disk on any of my systems since the mid 80's except when I was dumb enough to overwrite it, but after 20 years of bucking the odds, I dont feel *that* lucky!

--
Ian Malcolm. London, ENGLAND. (NEWSGROUP REPLY PREFERRED)
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On Tue, 05 Jun 2007 08:53:25 +0100, Ian Malcolm

Indeed. Great idea about the silica. Not something I think about too much when the humitity here is at 15% or less.

Im buying new pulled DVD-Rs for $25 for internals, $35 for USB externals from one of my computer buddies who runs a surplus/disposal computer place.
Ive used Nero in the past for backups, but since Im transitioning over to Linux..K3b and GnomeBake does a pretty fair job of doing images and compressed data backups. Plus I do regular image backups on the big drives in my servers. Mostly Ebooks, photos, downloads and so forth.

"Try thinking of the Libertarian Party as a rolled-up newspaper, useful in making the Republican puppy (I've given up on the Democratic bitch) go where he's supposed to -- not on that beautiful antique carpet we call the Constitution." -- L. Neil Smith, Bill Clinton's Reichstag Fire
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Gunner wrote:

<snip>
Thanks for your quick reply . I've still got a couple of tape streamers here so am familiar with that style of backup software and my burners are still running Adaptec (NOT Roxio) so I dont know the current Nero package. I have a chance to evaluate Nero later this week but if it doesn't do what I need (scriptable, capable of un-attended burning except for media changes) I am thinking about alternatives, preferably freeware or better open source. I've heard bad things about the reliability of DVDRW and packet writing compared to DVDR with a ISO9660, Joliet or Rockridge filesystem, which wouldn't surprise me based on my CDR/CDRW experiance. Any comments?
--
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ianm[at]the[dash]malcolms[dot]freeserve[dot]co[dot]uk [at]=@, [dash]=- &
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On Tue, 05 Jun 2007 11:06:42 +0100, Ian Malcolm

Packet writing is the only way to script DVD backup with Nero (AFAIK) but IS less reliable than ISO9660.
I just put in an Ultrium 200/400 gb tape unit at the office.Unit with 10 tapes "tips the scales" retail at just about $2000 Canadian. Tapes wholesale for about $36 each. 400/800 units are also available.
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On Tue, 05 Jun 2007 02:45:54 -0000, " snipped-for-privacy@gmail.com"

Sometimes getting that hard drive really cool and keeping it cool is enough to get it to run, at least long enough to recover the data - open the computer case and sit it right in front of a running air conditioner cranked to max.
(Freezer is bad. You don't want to get below the dew point and have condensation forming inside the drive, hitting a drop of water on the platter would be like running the read/write head into a boulder.)
Get a copy of Spinrite at www.grc.com - Worst case it confirms that the drive is toast, best case if there are any signs of life it can recover the data long enough to pull it off to another drive. (Written in machine language, downloads in a flash even at 14.4)
Steve designed a really nifty engine that gets raw control of the drive heads and steppers (Bypassing all the SMART drive electronics that tries to hide problems) and just keeps going over damaged areas and adjusting the head position a little off to each side of the track till it is sure what the data was. Then it moves it all to a spare sector and marks the old location as bad.
There are other programs that aim more toward disaster recovery, but Spinrite will do quite a bit. And after it does the recovery and you get the backups made, then you keep it around for pre-disaster tests. Test that suspect hard drive weekly to see if it's getting worse - if you keep coming up with new bad sectors every time you run a test scan, the drive is dying, get a new one.
--<< Bruce >>--
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Bart's PE. It takes a bit of learning but this has been my best tools. Look at "Spinrite" too. Sometimes they are just dead. You might suggest he restore his backed up data on a new drive.
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It's his home computer. Major hassle but not worth the big bucks of a recovery service. I'm sending him the link for this thread. He asked me about the chilling the hard drive but I didn't know anything about it. I've got a good news server so I'll go see what I can grab him. Thanks for all the help. Karl

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