I just won an eBay auction for an Aurora kit I've wanted for a while. I've dealt with the seller off-eBay since back in the '80s with no problems. I've bought from him on eBay for the last couple of years, again, with no problems. His auction page CLEARLY stated Priority Mail was $8 & First Class was FREE. Yes, FREE. I sent him an email & told him I needed his addy & that I'd take the FREE First Class, but I wanted insurance. He sent me an invoice with the $8 on it & a separate email saying that he was sorry for the confusion, but shipping isn't free. I told him he needed to go read the auction, because that's what he offered. He the sent me an email saying something about when he filled out the auction & put $0.00 somewhere, he thought, blah, blah, blah & again apologized for the confusion & sort of smart-assed stated that out of 72 auctions, I, & 2 others were confused. I responded that I'd "pay the postage, but........", & that there's nothing to be confused about regarding the word "FREE". I've printed off & high lighted the pertinant portions of the auction & enclosed them with my payment & asked him to please explain why _I_ am confused about the postage, when I'm really confused about why he won't honor his auction. He's got 99.9% positive FB (same as me) & about 3000 comments, again, about the same as me. My thought is when the kit arrives, IF he hasn't refunded the postage, the best I could give him is a Neutral & explain why. Of course, I 'really' think I should give him a Negative, but apologize & explain why. I'd like some input, please. BTW, I sell some stuff, usually models, & if I had made that 'mistake', you can bet your butts I'd honor "FREE" postage!
- posted
17 years ago