If SolidWorks would just FIX the SPR's I submit, I wouldn't have to look for *alternative* solutions to this problem, I wouldn't be complaining. In fact I would be absolutely ecstatic...
one hundred percent.
Unfortunately, There are SPR's that I've sent in that haven't been addressed in over a year. Some SPR's are so bad that I have projects on hold because of them.
There were times that I had to quit projects halfway through because the bugs were so bad. Talk about wasted time and money!
I'm always getting emails from people asking "Why doesn't your X-ray Vision technique work in Photo- Works 2?". Man, I even sent in that bug report during and after beta testing (as well as other people).
Sending in SPR's doesn't work like one would hope or assume. It's all political. The way they go about choosing which SPR's get fixed first is not a simple matter of first come first served.
It has to go through a prioritizing process that reminds me a little of how our own politicians 'prioritize' problems.
Sure there are the obvious regressions that get a high priority, or severe crash bugs and whatnot, but there are litlerally hundreds of so-called minor bugs that have to get moved up the ladder somehow (cough cough).
So now what do we do?
May I present a solution...
Super Subscription Service! (tada)
Have customers pay an extra $499.95 a year to have their SPR's addressed in the next service pack.
Hey if it's all about $$$ and not about treating the customers ethically (i.e. customers should get Service Packs for free), I say let the cutomer pay EVEN MORE money than they do to have these problems fixed in an expedient manner.
(You do realize that this is where we are heading if we don't take a stand now, right?)
You see, some of us look at the big picture and don't like where this is all going. It always amazes me how ungratefull some people are to us when we are fighting to make their lives better. It's a thankless job to say the least... right Amigos?
OK, so where was I? Oh yeah my article...
Ahem
THE LONE SURVIVOR: A tale of how thirty three SPR's set off on a journey, but only ONE made it into the next Service Pack.
It was a dark and stormy night. A badly beaten and bloody SPR walks into the emergency room. With all of it's strength it mutters...
"There were thirty two other SPR's, but they didn't make it".
The nurse, in a shreeking voice exclaims... "Sir you can't come in here unless you are on maintenance!!! (or an illegal immigrant... thanks I'm here all week)".
"Security, remove this SPR from my site immediately!"
Mike Wilson
PS: So, how did this lone SPR finally make it into the next Service Pack? We may never know.
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