xpsp2 installer3.0 patch 893048

Thanks. Sure sounds like what they told us. Now I am confused about the instructions from MSoft included below. Does the patch go in before or after the problem is experienced or can it be either?

Also, it was not clear and I didn't think to ask, but how does this affect the silent install that SW was pushing for large installations?

Hotfix > after searching for MS info myself I gather this is the SW upgrade problem

finally gets

I contacted Microsoft as per Greg Jankowski's email, and received my Hotfix this morning.

I'll install and get back to the group later today.

Muggs

Very painless, and worked great, After installing the Hotfix I was able to install the SP01 from SW with no probs.

Muggs

Ok, here's the question. If a user is on WinXp SP1, can SW SP1.0 be installed with no problems? Is it only after installing XP SP2 that the patch needs to be applied?

WT

I am still on XP SP1 and installed SW SP 1.0 with no problem. Istalls should not be a problem until after you add XP SP2. I don't know when Windows starts counting the 2 service packs per progam, for example do they keep a running tab or does the count start after you install XP SP2?

I wish I knew if it was okay to install the hotfix before the problem exists. Like to be proactive. KM

Wayne and KM,

You don't need to do anything to upgrade tp SP01 if your on Wimdows XP SP1, and as I understand it, the Hotfix does just that, fixes the problem with XP SP2, so if your running XP SP1 there's no need to fix a problem that doesn'e exist. Appearantly MS will be releaseing an SP2b (or some such) which will contain the Hotfix, at sometime in the future.

Clear as mud? Muggs

what isn't clear to me is if this issue is what is affecting my install of

04sp5 which would be no.2 on xpsp2 for me...wonder if multi installs count as one application? guess I need to chase this up with my VAR