"Martin Wynne" wrote in news: snipped-for-privacy@g49g2000cwa.googlegroups.com:
You're taking this to much to heart.
So, most folks don't know that yahoo groups exist and of those that do not all that man care to wade through upteen messages to dig out a bit of info that may or may not be useful when they find it. A few lines on your website as suggested would save all this faffing about. Baring in mind that you are trying to sell a product, folks don't have to buy.
If you react like this everytime some in good faith makes a polite sugestion then I'm not surprised that your user base is in the hundreds ... as opposed to the thousands it could be.