Fil Downs said the following on 22/03/2006 22:54:
Just as a point of interest, insurance/tracking is the seller's responsibility, not the buyers. You can choose to put different terms in your auction, but Paypal especially will not recognise them. If a buyer pays by Paypal, claims the goods haven't arrived and puts in a claim, you *will* lose that claim if you can't provide a tracking number. This is not my opinion, this is how it works, whatever you or I may think of that system.
On my own auctions, I "self-insure" for low value stuff - i.e., I will send it untracked, but if the buyer claims non-delivery, I will have to take their word for it and refund (I'm talking up to about a fiver here). This works on the principle that most people are basically honest, and if they are going to rip me off for a fiver, then they are more desperate for money than I am! I have never had to refund yet. Higher value items definitely go tracked, and if an item reaches a far higher price than expected, I will pay the extra insurance out of the "profits" - I certainly won't ask the buyer for more money.