GM Dealer Code Availability Changes

concerning GM dealer code availability around here.
no more getting code information or code cut keys from
dealers.
dealers will no longer have Trax available to them. they
will now have to go back using GM road-side for their code
information.
many of the GM dealers around here have told me that GM has
come down on them pretty hard concerning the dealers cutting
code keys or giving code information. the dealers now have
to document a lot of information before giving any code info
or cutting any code key. GM told them that they will be
checking their records regularly. the ones that I have
talked to say they now have new policies in effect.
it doesn't matter if they are the registered owner or not.
they will not cut code keys for anyone that didn't purchase
their GM from them unless they are working on their GM in
their shop.
this is good for security and this is also bad for the
public.
the public around here will now have to contact GM road-side
or a locksmith to replace lost keys.
most will not be able to walk into a dealer, show proof of
ownership and be able to get keys cut.
I believe that locksmiths will be able to call GM roadside
(believe it will be handled through Cross Country motor
club?)
for GM code information as long as they have the registered
owner present with the proper required information that GM
road-side will require.
not really sure about this yet though.
any others have any information on this subject ?
thanks
Reply to
Key
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well, it wasnt mentioned at local dealer today when I was in.. BUT, am wondering if its not maybe regional? I know Kansas City was a HUGE problem.. but.. didnt hear of anywhere else in this district that was that bad.. will ask tomorrow.. gonna make life REAL interesting..
--Shiva--
Reply to
me
followup.. found GM Roadside Canada web and they listed wht they pay.. around here there are gonna be a LOT of unhappy folks, what with the out of pocket.. its either a $50 or $100 limit there.. that wont even cover the cost of some of the new keys, much less the service call and hours time or so, programming some of them..
--Shiva--
Reply to
me
looks like NW Louisiana can be added to the list. I believe the dealers are going to extremes just to cut their responsibility. all it would actually be is some extra paperwork for them. they could pass the responsibility on to the locksmith without much of a problem. they are cutting out trax for some reason ?
my2¢
Reply to
Key
Problem in KC was I believe the 'lien holder' he has title, etc, and repo'd the car..
--Shiva--
Reply to
me
Which probably in the end is really a non problem. The lien holder is the owner of the car, and is entitled to the code info just as much as the registered owner.
Reply to
Roger Shoaf
ok, talked to my dealer this morning and its NOT in our area..at least as of today-he had head nothing.. wonder if its not do to the huge amount of drowned vehicles down your way...???? --Shiva--
Reply to
me
but, it opens a loop hole that GM might not want to get into. a severe paper trail.
--Shiva--
Reply to
me
could be part of it ? but, one dealer here said that GM told them that there was a problem with the information being misused and they were demanding more detailed information/records on every key code they access. they also said that the problem was not from this area. like I stated before. "I believe the dealers are going to extremes just to cut their responsibility and some extra paperwork"
I have another friend that owns a couple of PONTIAC/GMC dealerships and a Saturn Dealership. I will try and see what he has to say about this subject. it may take a little while, he is hard to catch up with.
Reply to
Key
update on local dealer..
they are being watched REAL CLOSE.. as far as codes.. even got to put their name in, as who looked it up when..per Gm corporate seems we had a guy about 80 miles away getting codes for a c note. someone there is in trouble..LOL
on a RELATED note.. the key machine that 'gm' recommends (I think at least) will not accurately cut the new run of key blanks.. they tried an 06 Malibu maxx yesterday and could not hold the key..AND seems some of the new models can no longer be 'field programmed', as in the past.. Its like Ford now-requiring a tool.
good for my business..
--Shiva--
Reply to
me

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