I recently ran into a company on eBay called Machine Manual Services
. I had just acquired a 1970 Hardinge HVL-H
Lathe and needed manuals for them. At that time, I was not aware that
Hardinge sold manuals for the older machines. I contacted Bradley at Machine
Manual Services and said that I have a 1970 HLV-H serial number XXXX, do you
have the user's, service, or parts manual. He said "Yes, you can order them
online." I did and received them promptly on CD-ROM.
When I started looking through the manuals, I noticed that they did not
match my machine. For example, my lathe has the wider carriage power feed
box. I contacted Bradley and he told me that he sold me the correct manuals
but that it looks like someone modified my machine. Then I saw several other
HLV-H lathes on eBay with the exact same power feed box as mine. I told him
I find it hard to believe that all these machines around the same model year
being sold by different people were modified the same way. No response from
I then noticed that the spindle control box in the manual is totally
different than mine. The manuals that he is selling is for 1978 and newer
machines because Hardinge changes those then. I contacted Bradley about
this. No response from him.
I contacted Hardinge and they told me I can still get the manual for my
machine from them. I ordered them and as one would think, they match my
I finally contacted Bradley several days ago. All along I would say to him,
"Either send me the correct manuals or refund my money". His response was,
"We don't give refunds on manuals." I asked him to them send me the right
manual. No response. He has totally stopped returning all my e-mails.
So, the moral of the story is, "Be careful or you'll get ripped off!" Both
the service manual and the parts manual are completely wrong. I wish this
self proclaimed Harding expert would just be honest enough and say he made a
mistake. I was dumb enough to listen to a HLV owner who told me that
Hardinge did not sell manuals for my machine any longer or I would have
never bothered going this route.
If you want transcripts of the actual e-mails, contact me directly.
18 years ago