I ordered on a Thursday some stuff to be shipped next day air from McMaster-Carr. When it didn't arrive by Friday afternoon I checked UPS tracking and the shipping had been changed from next day (Friday) to the next business day (Monday). The tracking showed that it left the Everett WA facility Friday morning. Everett is across the water from me and Whidbey Island is where the truck was heading. So why it didn't make it to me Friday is a mystery, also why UPS decided to change the delivery date. Anyway, I was pissed because I needed the parts and would have used them Saturday. Then Saturday morning the UPS truck drops my package off. I asked the driver what gives and he said that someone must have decided that I needed the package and changed the new Monday delivery to Saturday. Hmmm. I called McMaster-Carr on Monday to see if they knew why the package arrived on Saturday and apparently they were notified of the late shipment or keep track of shipments because they told UPS to get the package to me Saturday morning instead of Monday when they found out the delivery hadn't been made Friday as promised. Good for McMaster-Carr. Eric
- posted
11 years ago