I ordered on 8-22 some ABS plastic rod from McMaster-Carr. The package arrived yesterday but it had some other sort of plastic cut from plate. So I called sales about 4:30 PM and informed them of the mistake. This was the first incorect shipment I have received from McMaster-Carr in at least 30 years of buying from them. Well, just a few minutes ago, about 11:00 AM, arrives a tube with the proper plastic rod in it. I totally did not expect an overnight shipment! Boy, what service! They Rock! Eric