I had a call this morning from one of those prerecorded robots. I started to just hang up, but listened long enough to hear them say something about the Chase fraud unit and a call back number. I started to ignore it, but then stewed about it. I looked up the800 number on the internet and the responses were running about 50/50 about scam and real. I stewed some more, but decided to call the bank. The first guy I talked to was hard to hear and understand with a bit of swish in his voice (shouldn't have anything to do with it) but said he couldn't help, but would send me to a different person who might. I was really uncomfortable giving him my full card number, but I had initiated the call. The next lady was quite nice, said there was some type of problem, please give her my full number and social security number, ended up saying she would need to forward me to another person. Third lady was great, she wanted all the numbers again, but then asked me where my original SS card was issued - thank God I knew. She asked me about several charges and I could only act stupid until she finally said these charges were in Las Vegas. I had the card in my hand and I sure wasn't in Las Vegas. The first use was in Las Vegas on April 1 for about $9 followed by a dozen others that were each incrementally larger to well over $1000, all of which they accepted. They finally turned down a dinner bill for over a $1000 at the Stratus - must not have fit my history and life style habits!
The card has not been out of my possession. I've not used it on the internet. I paid a doctor visit on March 31. I used it for a motel bill and restaurant in San Marcos, TX about March 21. We are very careful with codes and numbers and my wife even takes the numbers and addresses off the envelopes and trash.
Thank the good Lord, I called. They cancelled all of the strange charges. They cancelled the card. They will be sending a new card in 5-7 days. I went to the bank before they closed today to get a temporary ATM only card which they issued promptly. I asked the pretty young lady about who would end up eating the charges and she said it would probably split between Visa and Chase. What do you suppose this is costing all of us? She said this was not unusual.
If you get a robot call about bank fraud . . .