yet another ot post to my favorite ng's, the 'UA' is my idea of: 'mia culpa' = 'usual appologies', and for the usual accolades (which are spot-on).
anyhoo, my 13 yr old Kenmore 20' side/side is running the defrost strips constantly, just in the past day or so. many years ago, we had a newer Kenmore shutdown completely and Sears came the same day and fixed it in about 30min.
the guy explained, "it's common with the new icemaker, which controls the defrost cycle...". this is suspiciously similar, but the box is basically working, just not keeping ice frozen, and the strips are _hot_.
the earlier unit was a top freezer and i swore not to buy another with an icemaker. dumb, huh? any suggestions for a (very) handy man will be very welcome. at this age, i would be happy to defeat the icemaker if that 'fixes' the problem. thanks! --Loren