"Steve" fired this volley in news:i7e9b9$sui$1 @news.eternal-september.org:
I design pyrotechnic effects for the stage trade, sell them to people who ASK for them, and do NOT bilk people by telling them the effect they bought for $60.00 two years ago needs to be replaced by a $6,000.00 "new technology" replacement, or their family will die from CO poisoning.
Instead, if the effect they bought doesn't work right, I replace it for free -- including shipping.
And y'know what? Nobody who's ever dealt with our company thinks we're dishonest -- not even the ones who don't prefer ours over another brand. Why? 1) We've never, ever cheated anyone. 2) We bend over backwards to save our customers money, instead of pushing more and more stuff down their throats. The result is, the sales we might have "lost" by not pushing hard, we gain back in new business by happy referrals.
I can't even think five times when an HVAC guy actually fixed something that I was happy about it. They overcharge, they seldom fix the problem on the first try, and always say "the other part won't be in 'til next Tuesday", they have a cartel/monopoly subsidized by our government, and they mostly don't know what they're doing.
Now... How are you crooks?
First of all, I can't speak to whether or not you personally are one. But the company you keep paints you with a broad brush. MOST of the HVAC "repair" companies in Central Florida have so many black marks against them with BBB, Florida Department of Law Enforcement, and various "investigative journalists" that it's as likely to find an honest one as to win the lottery.
They even go so far as to sabotage units so they can declare them junk and coerce the customer into a replacement.
THAT's how "you" are crooks. I never said, "All reefer guys are crooks."
LLoyd