Got mine yesterday. Tried to call 3 times today and after waiting on
hold for 20 minutes each time they just disconnected me. Tried to
order online and the sale prices were not there. Are they closed
because of New Years??? I've always ordered on line but when the sale
prices didn't come up I decided to call. That wasn't a good
I've had nothing but bad experiences with Squadron lately. their
website does not work for me anymore, could be browser problems, but
never was a problem before. made a phone order over a month ago and
never got the kit, or got charged either. I figured giving the order
to a real person would work but I guess not. did an email order the
past few days, we will see how that one goes. they used to be good
and reliable, but I have concerns now. Lots of other websites to play
with...but I hope they get their act together.
It may be:
A.) You are using a browser program incompatible with their website.
Although it would be great if all browsers would handle all websites the
same, and vice-versa, it's awfully difficult for companies to set things
up that way particularly when you have to interact with them in regards
to ordering things.
B.) You are using a older version of Windows that's having the same
problem.Windows 98 isn't being supported anymore, and it's causing
problems with a lot of websites when you go to them.
It really would be, as they are from back in the good-ol-days of plastic
model building when it was first hitting its stride with international
kits being available in the US.
I was one of their first 150 customers, and back then they were so
efficient that you would have thought the place had its own drill
Sergents overseeing the staff:
"What does that motto say, maggot?"
"Sir, Orders Processed And Shipped Within 24 Hours, Sir!"
"And it is now 24 hours and TWENTY-SEVEN-SECONDS since that order
arrived isn't it?
"Sir! Yes Sir!"
"I can't hear you..."
"And you know what that means, don't you? Drop and give me 27 good ones,
and make sure you kiss the toe of my boot at the bottom of each
one...that's it...make it nice and wet... SO IT WONT HURT AS MUCH WHEN
IT HEADS UP YOUR "VALLEY PLAZA HOBBIES" LOVIN' ASS!" :-)
Seriously, I think one thing that really worked for them back then is
that most of the staff were model builders themselves, so they were as
keen to get their hands on the new kits as everyone else, and wanted to
make sure the other modelers got them as quickly as possible, out of a
sense of fellowship as much as a desire for profit.*
It's the first generation in most companies that gets things going, the
second that keeps them going, and the third that lets them fall into
And unfortunately, this could be generation three that we've arrived at.
*On the few times I talked to one of the people on the staff back in the
1970s-1990s, they knew everything about everything they were selling in