Heads up to anyone who's thinking of ordering from the recent Walthers sale flyer.
I ordered 3 items online which brought my total to just over the $50 minimum for free shipping. All were, according to their website, in stock.
I got an email today telling me that one item had been back ordered. That brought my total shipped to below $50. Yep, they charged me $8.95 shipping!
I called. I was told that their website is not connected to their inventory so it only gets updated once each night. I pointed out that the problems with their system should not cost me money.
I tried to cancel the order, but they couldn't check to see if it had been shipped yet because "the system is down".
After some semi-polite ranting and raving, the woman I talked with agreed to issue me an $8.95 credit as a "one-time customer courtesy".
I wonder if they'll ship the backorder (I clicked the box to cancel any back orders when I ordered) and charge me shipping?
Anyway, you have been warned. If you still decide to order, do so by phone - that supposedly is connected to real time inventory numbers.