Re: No action icons

Wayne,

I just got a new PC and at the same time we added a second seat of SW on, an also brand new, identical system. We are running SW2004 and are stuck on SP0.0 due to the WinXP SP2 issue.

Both seats are having a very similar problem to you. About 50-75% of the time, when we click either the "New" button or either of the "Make drawing/assembly from part" buttons, or any other command that requires the select document template dialog to pop up, it will appear to freeze. The button looks depressed but there is nothing else you can do. If we wait for a while (20-40 seconds), the dialog will eventually pop up and everything will be fine again.

One thing that I setup differently on this system compared to any of my previous systems was that I don't use mapped drives anymore for my document templates and other file locations which are located on the server. Instead I use simple network locations which in theory is the better way to go.

I can't determine if this is a problem with the new systems (network over mapped drive settings) or if this is a SP0.0 problem, but it is new since upgrading the systems and having to drop back to SP0.0. When SW SP5.0 comes out, it will eliminate one of the 2 variables that I can think of as the problem. I'll let you know.

In the mean time, try just sitting for a minute or two to see if yours acts as ours does.

Mine really is different on a couple accounts. First, it's only an issue with SW2005 - 2004 works fine. Second, my button doesn't stay pushed - it reacts to the click quite normally, it's just as if something kills the File/Open dialog box.

I am on the track this morning to hunt it down. I have been progressively loading more stuff and I'll see what breaks it. I'll let you know.

WT

I see that I never did update the group on this one - I did resolve the issue. The short version is that I updated to XP SP2. But, I think the real fix was that I replaced a system file that had become corrupted because the diagnosis for the SP installation said I had some bad files and asked if I wanted them fixed? You bet!

WT