I got an Overland brass C30-7 from a guy on ebay a couple of weeks ago, and it arrived with some of the handrail staunchions broken loose. The loco had been bubble-wrapped, and was in it's original box, but there was no surviving foam inside the box, and so the C30-7 had been free to slide back and forth a couple of inches each way during transit. This seems to be something that happens pretty regularly, and the guy had otherwise been perfectly honest, so I left him positive feedback and also dropped him a note advising him to watch out for packing delicate items that way in the future.
Resoldering loose handrails is no big deal, so I thought nothing more about it until this afternoon when an unexpected package arrived in my mailbox. Turns out that the guy had sent me a free -and unasked for- brass MP15-DC to make up for his oversight. I contacted him and told him that it was overkill, that I wasn't all that upset about the broken handrails, and that I wasn't sure how I could use the little switcher in any case, and he replied insisting that I keep the loco anyway to prove his good faith...
So should you be looking for something train-related on ebay, and happen to notice that the seller goes by the ebay nym of "fnmlover22", you may be assured that this guy is not just honest, but is almost painfully so.
Amazing!
~Pete