The thumblatch Baldwin lock on my front door has broken. Some lever inside has given way, so the thumbpiece does not pull the latch in when you depress it. Nor does it fully spring back up to horizontal when you take your thumb off it. See
I have never seen a fastening quite like this one before. Each end of the horizontal bar has a small notch or cutout. In each notch is a piece of metal going back into the door. Those pieces are springy if you press them towards the center of the circle with a screwdriver.
Making another guess, I think you press these in towards the center of the circle, probably freeing a lip on their edge from pressing on the brass. Then you can extract the "London Underground" sign, and then you can unscrew the brass backplate, and *then* you get access to the screws that hold the front in place.
But I am piling guess on guess here. Do you need a special tool to take out that LU sign? How do you proceed further with the disassembly? Does anyone know this?
I am disappointed that this costly Baldwin lock broke after light use for only 4 or 5 years. Even worse, the Baldwin website seems totally dedicated to selling you more fittings, and not a word or manual on servicing the broken ones you have. Most other manufacturers put their service manuals online.
Thanks.