We have been running proe since 1998. We were running 2000i^2 for the last 3 years with fair results. Last February we upgraded(?) to 2001
2003010 to find that we suddenly can't 'Instantiate' from our pro/Program parts. I found a work-around by loading the NC module (which must bring in pro/Program functionality) and releasing it after running the program. Over the last couple of weeks I decided to clean up some of our pending PTC issues and I logged a call about the lost functionality. The PTC techs couldn't get 'Instantiate' to work either even on the newest builds. They issued an SPR an said hopefully it will be implemented soon. I was amazed. How can such a large bug go unnoticed for over 8 months. Are we they only company using Pro/Program or at least 'Instantiate'Issue 2 [Rant continued] Over 2 years ago we purchased pile of ProductView licenses because of all the great features that were promised. We have yet to see a complete working installation. The best I've done is to get 95% of drawings to publish only to upgrade(?) to the newest release to fix the 5% that don't publish and introduce a new 14% of files that don't publish and a pile of other problems. Text and arrows won't publish as filled as they should -- this basically makes every schematic that is included on a drawing worthless because believe it or not PTC there is a difference between a filled arrow and an unfilled one in a schematic. So I log a call, and this is the first they have heard of this problem. They try an publish on there end and the same thing happens. They put in a featue request and give me an SPR.
I have such a hard time believing that we are the only company to come across these issues. Does everyone else find there own work-arounds and not log calls or is nobody actually using these features.