: "Steve" wrote
: You can open the license.dat file with a text editor like notepad and
: modifiy it to correct problems.
: When you get - "flexlm -5,357" this is an error code of -5. So if you
: do a search for "flexlm -5" with google or altavista and read the
: different explainations for -5 error you might be able to solve this
: your self.
: See this link:
:
formatting link
: Also, if Pro E installed fine you do not need to reinstall just modify
: the license.dat file.
: When you start Pro E and get the error message window maximize the
: window and make you read it all.
:
: The makers of Flelm:
:
formatting link
: The end user file - basicly the owners manual for flexlm licensing:
:
formatting link
: Most of the software problems people have originate with licensing,
: the more you know the better off you will be.
:
Agreed! Also get to know JourneyEd.com tech support for installation. This is from the Installation documentation:
"End-users in the United States, Canada, Mexico, Japan and Australia may contact
Journey Publishing at 800.874.9001 or 1.972-481-2100 or by email to
snipped-for-privacy@JourneyEd.com or contact your Reseller where purchased. Hours of
operation are 8:00 AM - 6:00 PM. Central Time, Monday through Friday. Europe
customers please contact Journey Europe at 49.471.9489.444 or email to
snipped-for-privacy@JourneyEdEurope.com
When contacting Journey Publishing, please have the following information about your
software and computer's configuration ready:
. Manufacturer and model of the computer on which you are installing your
software.
. Operating System that is installed on your computer.
. Manufacturer and model of the graphics card installed on your computer.
. Amount of physical memory (RAM) your computer has.
. SWAP or Paging File settings of your computer.
. The version of PTC software you are installing.
. Date code for the PTC software that is located on the lower portion of your
CDROM (i.e., "M020").
. A valid email address for communication purposes."
They are obliged to help you install the software.
David Janes