: "Steve" wrote
: You can open the license.dat file with a text editor like notepad and
: modifiy it to correct problems.
: When you get - "flexlm -5,357" this is an error code of -5. So if you
: do a search for "flexlm -5" with google or altavista and read the
: different explainations for -5 error you might be able to solve this
: your self.
: See this link:
: Also, if Pro E installed fine you do not need to reinstall just modify
: the license.dat file.
: When you start Pro E and get the error message window maximize the
: window and make you read it all.
: The makers of Flelm:
: The end user file - basicly the owners manual for flexlm licensing:
: Most of the software problems people have originate with licensing,
: the more you know the better off you will be.
Agreed! Also get to know JourneyEd.com tech support for installation. This is from the Installation documentation:
"End-users in the United States, Canada, Mexico, Japan and Australia may contact
Journey Publishing at 800.874.9001 or 1.972-481-2100 or by email to
snipped-for-privacy@JourneyEd.com or contact your Reseller where purchased. Hours of
operation are 8:00 AM - 6:00 PM. Central Time, Monday through Friday. Europe
customers please contact Journey Europe at 49.471.9489.444 or email to
When contacting Journey Publishing, please have the following information about your
software and computer's configuration ready:
. Manufacturer and model of the computer on which you are installing your
. Operating System that is installed on your computer.
. Manufacturer and model of the graphics card installed on your computer.
. Amount of physical memory (RAM) your computer has.
. SWAP or Paging File settings of your computer.
. The version of PTC software you are installing.
. Date code for the PTC software that is located on the lower portion of your
CDROM (i.e., "M020").
. A valid email address for communication purposes."
They are obliged to help you install the software.