I'm trying to innstall the WF student edition.
I get the error :
licence request failed for feature proe- incentive -5 no such feature exists
flexlm error: -5,357
pro will not run and i have to close it
i have obtained a licence file from ptc
any suggestions ?
AB
David Janes
: any suggestions ? :
: AB : f :
You can open the license.dat file with a text editor like notepad and modifiy it to correct problems. When you get - "flexlm -5,357" this is an error code of -5. So if you do a search for "flexlm -5" with google or altavista and read the different explainations for -5 error you might be able to solve this your self. See this link:
The makers of Flelm:
Steve
P.S. Flexlm causes a thirst for Windsor Cokes!
: "Steve" wrote : You can open the license.dat file with a text editor like notepad and : modifiy it to correct problems. : When you get - "flexlm -5,357" this is an error code of -5. So if you : do a search for "flexlm -5" with google or altavista and read the : different explainations for -5 error you might be able to solve this : your self. : See this link: :
Agreed! Also get to know JourneyEd.com tech support for installation. This is from the Installation documentation:
"End-users in the United States, Canada, Mexico, Japan and Australia may contact Journey Publishing at 800.874.9001 or 1.972-481-2100 or by email to snipped-for-privacy@JourneyEd.com or contact your Reseller where purchased. Hours of operation are 8:00 AM - 6:00 PM. Central Time, Monday through Friday. Europe customers please contact Journey Europe at 49.471.9489.444 or email to snipped-for-privacy@JourneyEdEurope.com When contacting Journey Publishing, please have the following information about your software and computer's configuration ready: . Manufacturer and model of the computer on which you are installing your software. . Operating System that is installed on your computer. . Manufacturer and model of the graphics card installed on your computer. . Amount of physical memory (RAM) your computer has. . SWAP or Paging File settings of your computer. . The version of PTC software you are installing. . Date code for the PTC software that is located on the lower portion of your CDROM (i.e., "M020"). . A valid email address for communication purposes."
They are obliged to help you install the software.
David Janes
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