I am having a problem installing Pro E WF Student Edition for personal use. I recently purchased the software from Journey Ed and obtained a license file from PTC. Upon start up of the program, I get a momentary glimpse of the Pro E screen and an error message. The error message is:
"License request failed for feature PROE StudentEdition: 37: Invalid VENDOR_STRING in feature line."
I received the license e-mail and copied the text to a file as specified in the installation instructions. The path to the text file is specified correctly in my Pro E install. Journey Ed's website has some installation help, but it does not address this specific issue. I can't access the PTC knowledge base as I'm not a paying customer. An e-mail to JourneyEd has gone unanswered, and now it is Saturday.
Does anyone have any advice?
Thanks.
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