EBAY: Seller problem

Nov 28, 2003 13 Replies

I believe I was scammed by seller paintingmodel. He was selling resin and vinyl figures. Sometime shortly after I'd paid for an item he became "Not a registered user". Ebay failed to notify me (I was after all listed as a recent buyer). The time specified for the item to arrive has passed and several emails remain unanswered. He reappeared as animeusa, but I got him suspended. He has reappeaerd as model-store. Same items, very similar ads, terms and conditions with hotmail accounts. I have notified ebay, after much difficulty.



What I find most aggregious is this:



!) Ebay does not notify recent buyers/bidders when they suspend a seller. It should be no problem to see who they are and you would think there is some sort of ethical obligation to do so.


2) Ebay apparently does not much care who thier sellers are unless it is brought to thier attention.


3) Ebay's use of cookies seems more to stop hearing from irritated users tan anything else. Every time I try to go to the contact page from seller fraud pages it tells me it can't proceed because I don't have cookiers turned on. Which is crap since I had both ebay.com and doubleclick cookies on my machine.



I am beginning to question whether it is safe and prudent to do business through eBay. I am going to make it my business to look for these ads and notify all the bidders/buyers I can that they are in a potential scam situattion.



Frank


Nothing new about that. In fact, e-Bay almost says as much in their disclaimers.

Even worse, try to find a phone number for e-Bay through any method of your choosing. My assumption is that e-Bay is so swamped with complaints that they are taking a "hide & seek" approach to customer relations - they hide and we seek.

The famous bank robber, Willie Sutton, was asked why he robbed banks. His reply: "Because that's where the money is!" I'm afraid scamsters worldwide have discovered this about e-Bay. There are so many ways to steal via e-Bay that it makes my head hurt.

If you make uncovering fraud on e-Bay your business, I'm afraid you are in for a long and unprofitable venture and there will be no lack of potential revelations. Laudable on your part, but Quixotic. Good Hunting!

Art

I don't think it will be too long before some enterprising trial attorney figures out a broad class action strategy against e-Bay. He wouldn't hurt for volunteers to join the class.

Art

I got my money back from Paypal when I complained about the non-delivery of goods - but it did take a few weeks for Paypal to it sort out.

Jimi

"Jimi" wrote in news:3v2yb.8253$ snipped-for-privacy@news-binary.blueyonder.co.uk:

Hey, so long as I get it back.

Frank

I'd go one further to state that eBay doesn't give a crap about you, 'you' being anyone other than eBay. I believe you and I, as patrons of eBay, expected them to step up when needed. It appears they have neither the will nor wherewithall to help seller or buyer. Perhaps having a million auctions going at once adds to the mix... Flashback to Media class, senior year in high school... "Businesses don't advertise unless they need to..." the teacher prattles on... I've seen a lot of eBay commercials as of late...

Frank Kranick

I empathize with your post. The golden rule of purchasing *anything* off Ebay is: Never buy anything for money you can't afford to loose. What I mean is: Ebay exisits on the basic honesty on people. I'd say, probably, over 90% of Ebayers are honest...yet, what about the other 10%?

No way in HELL Ebay itself will help you. Paypal might help you and I truly hope they do. (They're owned by Ebay but you knew that right?) I've many, MANY stories of vintage guitar buyers getting scammed and those morons were too stupid to even check out the instrument personally. IMO, while they didn't deserve getting ripped off, why would *anyone* spend $3000 on an item sight unseen. (Sorry, pix don't mean anything and aren't worth a damn if one considers the Photoshop route of altering an image.)

I hope you get your money back, but I really hope you learned your lesson. Don't buy ANYTHING on Ebay unless you're very sure of the seller's feedback, intentions and communication back to you. Above all, make sure what your buying is money you can afford to loose in a worst case scenario...sort of like playing the stock market or going to Vegas. It's a gamble...and the percentage is always with the 'house'.(In this case the seller. The seller has *ALL* the power)

Good luck, be happy you didn't loose a bundle Jon

"Francis X. Kranick, Jr." wrote in news: snipped-for-privacy@uofs.edu:

The exact quote from eBay. Of course my question is who are they protecting? I'm done with them. If they are going to facillitate fraud then there is no point in going there.

"I can understand buyers' desire to be alerted when we took action on a seller's account. However, due to eBay's Privacy Policy we are unable to provide members with information regarding the details of another member's account, including the suspension. This is for the protection of all eBay members. I hope you understand this position and that it assures you that your personal account history will always remain private."

"Jon" wrote in news: snipped-for-privacy@corp.supernews.com:

Thanks. The money is certainly not the issue. The pain of it is, originally, for me anyway, eBay was a good experience. Starting this year the dissatisfaction ratio climbed way up. To many items have been not as represented. It isn't even the money in most cases it's the PITA of following up. If I have $10 to $15 in something with shipping and something is wrong it;s almost not worth the effort.

I bought a 1/32 Harrier guy claimed it was unstarted and mint. The damn thing was started, painted and glued badly. The guy gives me some song and dance about he took someoneelse's word regarding the condition and he did give me a full refund but again, now I have a box of crap and I wasted my time when I could have been bidding on a complete and unstarted kit.

It's the time I waste that irks me.

Frank

And as an aside, is there anything lamer than those Ebay TV ads? Nothing in those ads is going to inspire newbies to try out ebay, nor are they inspiring me to list an additional kit or bid on another auction.

Why do I care? Money foolishly spent tells you something about the judgement of the people running the business......

I've bought and sold on eBay for about five years. I was burned once for $137.00. The other hundred times or so worked well. Jerry 47

Yeah, they're pretty lame but repetition is the name of the game.

I've pretty much given up on eBay, not out of dissatisfaction, but after finding that there really wasn't much price advantage for the things I cared about. Once you take into account time and shipping costs, the only 1/72 kits that make sense are large and OOP, and there aren't that many of those I want. One of these days I may get back on. Never had any bad sellers--worst that happened was a kit had some broken pieces, but they were easy to fix.

Mark Schynert

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