Has anyone else had problems with orders from Squadron lately? I put in an order several months ago.They were out of stock and sent back my money order without proper endorsement,and I had to go to my mother's bank and show both our IDs just to get my money back.Embarrassing and unneccessary. Last month I placed an order.I received one of the four models I ordered,none of the books,and alternates to some decals.They didn't send me a refund on the difference.I wrote and asked for my refund.It took 3 days for a reply,saying that a refund would be mailed the next week.Three weeks later,I write again.3 more days,and I am told that a request for the refund has been placed. Now someone tell me how I go from a promise of a refund to a request,and why I should have to request it.It was a small amount of money,but hey it's still mine,and every penny counts these days. Any ideas on this one? This is my forth problem with a Squadron order in 2 years.Time to stick with some of the other excellent mail order companies I guess...
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17 years ago