Dear gentle users of SW2004 - problem with SP03 to SP5 - any help... ?

Mike,

No words of encuragement, but I did run into this in 2004, I forget from what SP to what SP, but I needed to uninstall SW compleatly and then reinstall my CD's and update and everything worked fine. I wasn't on Win XP SP2 at the time so I don't think that's it.

BTW, read this on how to install from the HD:

HTH, Muggs Change "home" to"comcast" to reply

Hi Muggs,

Funny you mention that: I did exactly that (spent the morning copying the CD's [both SW2004sp0 and sp3] ). When I went to install from the hard-drive, it says that it can't find the "PW0.cab"file (actual path is "SWWI\data\PW0.cab). Funny thing is, this file doesn't exist on the CD! When you copied the files over, did you just put them into one directory, or did you make individual folders (I made seperate folders named "disk 1 sp0, etc.).

Not to knowck anyone, but could Data Storm make this anymore difficult. I mean, for $7000.00 you'd think the install wouldn't be a freakin' problem.

Thanks!

MT

I think he is right. I was going to suggest uninstalling solidworks completely, then re-intalling. Then updating to the latest sp. be sure to save your *.cus file from the user dir...obviously. also remember to defrag then restart after uninstalling. Do the same after you install...

SxWx

Hi,

Thanks for the info; however, I'm confused. I checked for both a "user" directory, and did a search for a *.cus file; found nothing. What am I missing? IS this a "custom settings" directory? If so, I never made any changes to the interface, so to speak. Thanks again.

MT

No! Sorry!!!

Put all contents of each disk into ONE file (C:\SW_2005_Install) There's a setup on each disk so when Windows ask's, just overwrite.

Muggs Change "home" to"comcast" to reply

Mike in SW 2004 look in the C:\program files\solidworks\data\user\, and save the "*.cus" file. Also from Start>Programs>Solidworks>Blah Blah, run the Copy Options wizard. I forget but either Scott or Matt that has a "what to save" hit list on thier website.

Ok, I just did a brand new install to my laptop (instead of uninstalling/reinstalling on my main system). I get THE EXACT SAME result; the "Windows Installer" comes up and the same thing as below happens.

I then decided to "Roll back" SP5 to SP3; I get a message that says that multiple installs of SW have been detected; which one do I want to roll back to? This is a fresh install on a system that has never had SW of any form on it. That didn't work.

Then I tried to uninstall SP5 from "Add/Remove" programs. It comes up and says "This action is only valid for products that are currently installed". This is a joke.

I saw that people were complaining about WinXp Pro SP2 problems. Unbelievable.

Is it possible that SP5 ZIP is corrupt? I don't see how, as a.) it wouldn;t unzip right, and b.) SP5 is an EXE, so it shouldn't run at all if corrupt.

The only other thing I think to mention is that in both cases, I cancelled installing"eDrawings" (I don't use this at all). I can't imagine that this would have anything to do with running SW2004; eDrawings is a stand-alone program.

The worst part of this right now is that I have PTC-Pro\E as well as the people from SolidEdge hitting me up to buy their stuff, and my local VAR want's me to pop for SW2005. I'm so pissed at DS-SW right now, I'd buy anything else just to spite them (I'm a toy designer/manufacturer).

At this point, I'll do a fresh install of SW2004 up to SP3; what will I NOT be getting?

Thanks for everyones help!

Mike Tripoli

OK, from "Add/Remove Programs" I clicked on the "Click here for support information" line. It says, "If the program isn't working, you can try "repair". I click repair, put in CD 1 and 3, and low and behold, when I start the program, I don't get the "Windows Installer" windows anymore. I tried this on both machines with the same results. Looks like it's working. I don't know how robust this install will be at this point until I run it for awhile, but hopefully this has prevented the uninstall/reinstall stuff.

I swear... the grays are now 10 fold what they were....

MT

Glad to here it Mike!

I was in the toy design industry for quite some time until being laid off because we did a hugh job for a now defunct toy company that stiffed us. So now I'm on my own and I wouldn't have it any other way. Are you going to SWW in Orlando?

Good Luck Mike, Muggs Change "home" to"comcast" to reply

Hi Muggs,

What company? I've been inventing/designing for about 15 years. I left a job designing scanning electron microscopes to do toy design. I'm an electronics/mechnical guy. I'm always looking for independent contractors - send me your info at mtripoli -a-t- jfww.c-o-m (remove dashes,etc.) Check us out at w-w-w.jfww.c-o-m; no product info yet, we've been a manufacturer for just about a year. We'll have product out soon...

I'm planning on going to Central Florida SolidWorks User's Group.

Meeting date: March 24, 2004 at 6:00 PM

Is this what you're talking about? If not, please let me know what SWW is. We're in Boca Raton.

MT

Thanks to everyone for your help. If interested, you can check out the project I'm working on right now at

MT