SmarTeam migration V4 -> V5

I want to migrate to version V5. I am paying annually maintenance and I thought that all new version of software is included in this but my supplier told me that is not true and I have to pay migration fee from version 4 to 5. I also know that some company did not pay it. Anyone can share information concerning this special fee? Especially if it was paid or know?

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artur_piatek
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