RMC delivery to foreign countries

Hi all
In the past subscription year I have had many problems with the delivery of
RMC magazine, In fact today i finaly received the January issue, and the
August till december issues I got late and hussled up. Although this is
annoying me, most because I cannot discuss curent issues something else is
completely irritating me and that is that I have sent several emails to
Carstens/RMC and have never had an answer of any kind . In my last email I
begged for an answer , at least for an explanation why I wasnt getting the
issues on time and in the right order ( for me on time would be receiving
them somewhere in the month of publication ) but till now not even an email
with an apologie.
I like RMC but have decided not to renew ( I will order them from England
and then have them sooner then now ).
Are there others that have the same problems?
For some time I thought it was the dutch postal service that was causing the
problem, but I receive Model Railroader well on time ( 2 weeks before the
actual issue month, wich is not later then most Americans receive it ) , why
can"t RMC deliver on time.
I am posting this here also to try and get an answer from RMC.
Greetz Jan