Does anyone know another emailadress then the one on their site, I don't seem to come through their spamfilter. I sent them an email 2 weeks ago and another one according to their instructions last week but still no reply.
Hoping one of you has another contact method or an employee of the store reads here.
I don't know of another address, but you could try a workaround or two.
One would be to ask a friend who is _not_ served by Wanadoo to try e-mailing. If that one gets through, then Wanadoo is blocked (probably because one of its customers has sent spam.) That blocking could be happening at the ISP level, or at Wig Wag Train's level. That is, if Wig Wag has a filter-generating program installed, that program will sooner or later start blocking legitimate emails - I know, because I've had to clean out the filters on both my and my wife's machines twice now, and start over.
If Wanadoo allows you several e-mail addresses, set up another one, and see if that works. If so, then some spammer has used an address too much like yours, or else someone has hijacked your address (that happened to my wife, something we didn't realise until we got bounced-message notices which included the bounced message - a nasty race-hatred freak was using it.)
Or you could just send a fax. Or voice phone (19:00h to 03:00h your time, if my arithmetic is correct.) Or even snail-mail.
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