I would be asking a different question: "What kind of service should the Royal Mail be providing in the first place?"
50% of Royal Mail's entire workload now consists of unsolicited junk mail. That's 50% of the wages bill, 50% of the capital costs, 50% of the future pension liability. And Royal Mail is offering *even bigger discounts* to mass mailers to encourage *even more junk mail* while regular postal services are being cut back and prices increased.Also as mentioned on a certain model railway news website, is it really the responsibility of Royal Mail to collect (import) VAT on behalf of the government when that cost is many times greater than the actual amount of revenue it generates? How about a tax on junk mail instead to a) reduce the workload and b) generate revenue which can be used to subsidise *genuine* postal services?
(kim)