A local hi-fi shop had a regular contract with Parcel Force to pick up their mail each evening. Once the mail-order side of the business became well established Parcel Force demanded they upgrade all items to Parcel Force 24 or they'd refuse to collect. The shop declined and switched all its mail order business to private courier which they reckoned still worked out cheaper than Parcel Force 24 although not as cheap as regular Parcel Force which was no longer an option.
(kim)