This happened to me about 10 years ago. The local newspapershop changed hands and when the monthly bill came along it was undercharged by a few pounds.
I went in to point this out, and they assured me it was correct.
I explained where it was wrong and why it was wrong and said in passing that I was sure that they didn't want to go out of business :-)
So, I paid the sum demanded, and they closed my account there and then, refusing to serve me in the future (which was odd, because I was only endeavouring to ensure that they did not lose money at my expense!)
Two months later, they went out of business.
Also, I've been in circumstances where the VAT (UK form of sales tax) charged was at the rate for deduction instead of at the rate for adding on.