the biggest problem is Hiccup Placard--I have one too--will never buy another
HP unit of any kind again. I have a 10 page(prox) dialogue with HP service
personnell telling me how to eliminate the message---none of it works!!!
I finally got so piqqed off at the thing for taking 90 to 120 seconds to "think"
before it would print an address from MS Word file. that I kicked the livin
shxt out of it , which tore the input plug receptacle off the pc board inside
now I'm back to the old lexmarque Z-11.
The end reason is MONEY!they want you to buy a $20 cartridge instead of filling
it with 50cents worth of ink.
Randal O'Brian wrote:
HP Total Care tech support sucks big. I also have a dialogue with them about a
problem which is still not solved. They answer with solutions to problems other
what I need addressed, ask for a jpg screenshot under 1meg in size, and when I
one of around 80k, they respond that it is too large a file for their software to
open. They tell me again of the size limit. I sent it to myself to be certain.
should rename to Totally Useless. Printer works well, but probably the last HP
anything I will get.
I bought an HP all in one a little more than a year ago for the office. It
randomly decides not to accept faxes, claiming a power failure interrupted
transmission. The sender of the fax gets an acknowledgement as if it went
through. I ended up buying a Brother laser business fax unit for $400, just
because it looked like the best unit at Staples. I can't afford to miss
faxes at work.
NOW YOU TELL ME. after i kicked the sob into the middle of next week--
I, like countless others conversed w/HP for help and got the run-around--
we should post these words of wisdom on a computer talk site--mebby keep
some other newby from being suckered by all the bells & whistles on their
Mach> try this site
Anybody know how to "reset" the ink cartridges for a Neopost IJ25
It's really annoying me. Neopost rigs them so they "die" exactly nine
months after the first date of use. Maybe that's no problem for a high
volume mailer, but at our office's level of outgoing mail (about $200
worth of postage a month.) there's gobs of ink left in 'em when they
switch off, never mind refilling. I've figgered it costs us about 3
cents for "ink" on each piece of mail we stamp.
I opened the last cartridge I replaced and found there was a branded HP
inkjet cartridge inside Neopost's plastic carrier shell. But, there was
also an IC chip alongside it which I'm guessing is the "poison pill".
Neopost charges me $70 for the damn things. Too bad I wasn't smart
enough to think and ask about that when we signed a 3 year contract. It
makes me yearn for my old Pitney Bowes postage meter with it's felt
roller I could reink forever.
When I bitched to a Neopost customer service gal about that, she mumbled
something about being told it was a Post Office requirement. ????
I told her that that kind of "Customer Service" was more like the kind
of service a farmer takes his cows to a bull for; but she was too
illiterate to get it.
The way the HP system works is the cartridge has a unique serial
identification ( coded in that chip) that the printer reads. The printer
keeps track of the amount of ink used and compares it to the capacity of
the cartridge (also coded in that chip) to determine the ink level. In
your case it must also keep track of the first use date. The Hp printer
can store in memory two color and two black cartridges. After that it
must purge the memory of the first cartridge when a third is installed.
Save your old cartridges to use for resetting purposes. After nine
months when it refuses to print, try rotating in two old (or new)
cartridges until they are recognized which usually takes less than a
minute each. Hopefully, when you reinstall the old cartridge the postage
meter will think it is a new cartridge and begin to function again. Keep
in mind I don't know if this works on your postage meter, just HP
printers so your mileage may very.
I dug a PaintJet XL300 out of the trash at work, and fooled around
with it some. It turns out that the new HP cartridges for this
model were redesigned to make refilling almost impossible. But,
the amazing thing is that the redesign actually made the new
cartridges NOT EVEN WORK! They removed the air vent from the
bottom of the cartridge as part of the change. Without an
air vent, there is no way for the pressure in the ink tank
to equalize, and so it just stops printing in the middle of
a page that used a lot of that color. This is so totally
amazing, I can't believe they did this! Do they really think
people are just going to rush out and buy the newest HP
printer model? I guess they think we're too stupid to realize
they sabotaged the old model printers!
Anyway, the ONLY way to print anything on that model printer is to
use OLD, refilled cartridges!
I find this entire thread somewhat mind boggling. I have four HP
printers, 712, 812, 820, 1220C, and have no problems with any of them.
They're light years ahead of the Cannon that hit the floor at a high
rate of speed after it tried to digest 30 sheets of paper, for the
fortyleventh time, and I have two lexmarks that I refuse to even allow
out of the attic. When I can find them, I use the "A" series
cartidges, they're twice as much ink for not as much money as two of
the "D" series. Cannon and lexmark cartridges are abysmally tiny, and
just as expensive as the bigger HP cartridges. Neither has the print
quality that the HP gives me. I don't refil, just go buy new when I
need it. One spoiled 13 X 19 on photo paper can negate any savings
from refilling the cart.
The only way either the Cannon or lexmark would do any size printing
job was if I stood there and hand fed one sheet at a time. HP handles
it nicely, very rarely that I have to reprint even one page because of
a bad paper feed. My next printer will be another 1220C.
No. But, it turns out the old cartridges were refillable, the new HP
cartridges DID NOT WORK RIGHT OUT OF THE BOX! It was NOT the
printer's fault, either.
So, I should expect that after certain time, the replacement cartridges
should be designed to
I was really thinking of buying a 1220C when it went off the market. The
ones on eBay were going for nearly as much as the new ones sold for in
stores. I haven't looked lately. They seem to have replaced the 1220C with
a 96xx model.
If anyone is interested, OfficeMax has a deal going on refurbed HP PSC1210s.
Ends up $60 after rebate. Does not come with USB cable. Retail for the two
print cartridges totals about $50, so $10 more gets the whole printer 8o).
It's tempting as my old parallel scanner died this spring.
I bought one HP printer with my first Comp. Not a cheap printer & not cheap
either at the time.
It was a POS.
Along with HP's 'Tek Service'.
I then bought another brand of printer & it worked for years till I bought my
current Dell Comp. system.
I now have an Epson color 860 printer that I refill the ink cartridges for
pennies a refill.
HP is now a non issue to me.
Git smart & dump the HP junk.
Was a day when you couldn't GIVE me an HP inkjet printer. Period. The
ink ran when it was wet, and took forever to dry - It smudged easily,
and the printers were terribly expensive.
I used Epsons.
Their ink was dry when it hit the paper, and did not smudge.
However, if you didn't use the printer for a few weeks the peint head
Unlike HP, the head was not part of the cartridge. It was difficult to
change. It cost as much as the printer.
Today's HP ink dries a lot faster. Some is almost waterproof.
The print heads are still part of the cartridge, which is refillable -
in the case of the black cart, extremely easy to do.
Even the cheap $99 printer is standing up very well even in office
use. I find it hard to recommend anything else at this point, even
though I can't make ten cents selling them.
That's why I switched from Epson to HP color inkjets. I don't print often,
so the print heads tend to get clogged. As you note, it is an expensive
problem on an Epson.
With the HP, just insert a new cartridge and you get a new unclogged
print head. Since I don't print often, or very much, with a color inkjet,
the ability to cheaply refill ink cartridges isn't that big a deal for me.
(I do my bulk printing on a laser printer.)