What is up with Tamiya (USA) customer service? I have been trying to call them (800) 826-4922 for a week, but constantly am dumped into a "all representatives are busy - please leave a message blah blah blah." So I left them a polite message detailing what I am after and giving numerous phone numbers where they can reach me.
No call back by Friday.
So I write a quick note and FAX it to them, with essentially the same message, this time including my return FAX number. It's now Tuesday and I am without response of any kind. I just called them and again was dumped into the "we're busy, so leave a message..." queue.
Has anyone ever had any luck reaching a human at Tamiya customer service? All I'm looking for is price/availability of 1/32 F-15C decal sheets.
FWIW, in an unrelated issue I recently placed an online order for parts for my son's R/C truck, and they arrived Monday. So I know someone is alive in Mission Viejo.
Am I doing something wrong (other than attempting to use the thick decals)?
-Randy