Hornby catalogue

":::Jerry::::" wrote

What a bloody stupid thing to come out with, try thinking before pressing 'Send'!...

Ah, Finally, some positive comment from Jerry, but still fails to heed his own Advice...

Plonk !

Andy (Who is not ashamed to show his e-mail addres Which IS still spam trapped - What are you afarid of?)

Thinking buy toilet paper like the rest of us!!!!

"John Ruddy" wrote

I'm only saying what I heard, although I suspect there is probably some truth in what you're saying too, in which case could we have the classic case of all their eggs being in one Chinese basket?

John.

"Christopher A. Lee" wrote

Because knowing Hornby they would expect the retailer to stand the loss, just as they do with their advertised discounts for Hornby Collectors' Club members.

John.

I was not aware that Hornby made the retailer stand that 10% discount... Now I know why the manager of the local ModelZone doesn't like me...

Index didn't charge either. Oops, bad example.

(kim)

Hornby do a large fold-up leaflet version of the catalogue for free. It includes the same basic information.

The Bachmann Collector's Club includes the price of their catalogue in the annual subscription so is one more reason for joining.

(kim)

How can you tell if somebody is a member or not?

(kim)

":::Jerry::::" wrote

Another carefully-reasoned, sensitively-presented response from on high. Jerry - your charm knows no limits!

Also, I don't understand why you think it's so "bloody stupid". I'm sure we could all give endless examples of companies, in all varieties of commerce, who refund the cost of their catalogue, or a significant proportion thereof, on a subsequent purchase. Seems to me quite a logical, sensible arrangement.

TOS

I don't find it all stupid - especially as I am a professional market analyst :) . Our local bus company used to put money off vouchers in their timetables so that people who paid for the timetable would get their money back if they used the buses.

"kim" wrote

Because they have membership cards - not that proves membership of course.

The discount system is voluntary for retailers, and as we generally discount by more than their suggested 10% it's irrelevent for us anyway, but the principle is there that Hornby invite retailers to offer a discount to Collectors' Club members but don't offer to reimburse that discount.

John.

"Gerald H" wrote

Aye but that the bus company giving away the vouchers and honouring the discount. Hornby don't do this (as I've pointed out elsewhere) and expect retailers to stand the loss.

John.

Exactly. I have a membership card even though I let my club subscription lapse some months ago. If Hornby was to tell you my current membership status I suspect they would be in breach of the Protection of Information Act.

What I would do is offer everyone a 15% discount and if they claimed to be club members charge them an extra 5%. Problem solved :o)

Interestingly, Hornby doesn't offer a penny discount on its exclusive club models such as the weathered Class 50 at £79.99 and then charges a hefty £4.00 postage on top of that which even the Bachmann club doesn't do.

(kim)

By the secret handshake, surely?

Cheers, Steve

subscription

membership

Information

No, stating if someone is still a member would not, IIRC there was a case a year or so back were was questioned [1], I suspect that you could fall foul of the law if you were to try and claim a discount - frauduantly - though...

[1] they are giving no more information other than you are not a member, they don't need to divulge were you reside or even when the membership began and lapsed, if you are correct they couldn't even tell John that I'm not a member - and I've never been a member, IYSWIM?!

In message , ":::Jerry::::" writes

Why? Other organizations put money-off vouchers in their catalogues. It seems reasonable to give the catalogue free to someone who is going to spend £100 on goods from the catalogue, but make those who are not going to buy anything pay for it.

In message , kim writes

Surely that's called the "price list"?

And don't they charge for that as well ? Unless my memory is failing fast, I'm sure that they used to.

Martyn

There are no prices on it. Just pictures and serial numbers.

(kim)