I was forwarded to this link by Ebay who is presently investigating
the soliciting of spam to our account and posting false information
about us. To answer the concern posted by MLDHOC and others, allow me
to say...we offered a shipping calculator for his use. He was to
calculate his shipping charges and add it paypal. I supply a shipping
link and even cross reference it with UPS and USPS so everyone
understands what they are paying for. I then send a follow up email
PRIOR to shipping so everyone understands and agrees and has an
opportunity to make changes. He added poorly and then attacked us.
We did not send the product in a brown paper wrap but in a box that
was double wrapped and sent insured - even though he didn't pay for
it. Our only offense was being late and we followed up repeatedly to
let him know why.
MLDHOC also posted that he gave us a neutral rating because the
package arrived in good condition but now he says otherwise. If it
arrived so poorly, why not negative feedback? That is what it is
there for and if you would care to read his post on my account, you
will see he offered a neutral. Pretty generous for an alleged rip
off, right?
This poster is frightenly harrassing and has been reported to Ebay and
AOL for repeat disturbing emails to our account. He has been put on a
block and possible suspension. I would steer clear of anyone who
retaliates by solicting spam and not a refund or an explanation. THAT
should fire up the warning flags.
Thanks for letting me post.
Teamjoedawn
- posted 18 years ago