Last month, via a advert tucked into one of our sons Model Railway mag's, I ordered four books from BCA's Railway Book Club in Swindon !
I got the two most expensive books but 'Railway Modelling' & 'Digital Command Control' were out of stock so they sent two vouchers, which I had to pay for in the price of the missing books and are due to expire at the end of this month.
They are also after an additional =A33.50 p & p to deliver them.
They sent me their latest magazine but out of 32 pages there were less than a dozen titles on model railways but 5 pages of buses and trams ?
I have e-mailed them and written to them but can not get a reply. I found it very difficult to understand their customer care (?) operator.
Has anyone else had similar problems with them ?