SW2003 and SW2004 hangs

Oct 21, 2003 8 Replies

Has anyone have SW2003sp5 and SW2004sp0 hang when rotating and selecting. The behavior is very odd. (and btw, I have the same hardware as before with exception of a new mouse with a wheel (see above, disabling zoom)



Explainging what happens... The graphics or gui studder and sometimes the model disappears and access to the gui is interrupted. If I select anything while this is going on, SW using freezes. If I leave it alone, I can save but SW is still in limbo graphically. I can sometimes shutdown SW but it usually will not release from memory. Also, when this is happening the taskmanager is sporatic but all my other programs running in the background can easily be accessed and work normally.



This hanging is random (different models, prts and asms) and it has happened over 6 times today.



I'm leaning towards the idea the the new M$ mouse with the wheel is causing some memory problem or SW is not working properly with wheel mice? BTW, the studder is very similar to the wheel zoom.



Anyone else experience this?



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Paul,

Try the suggestion by Dale Dunn but note that the latest 5.X intellimouse drivers from Microsoft don't have the ability to disable the wheel in SolidWorks. This option was completly removed in 5.X and results in similar (but not as bad) behavior to what you describe. You will need version 4.X or older.

Dave H

Paul Salvador wrote:

Paul,

The problem you described sounds like the problem I experienced after installing SW2004. However in my case, 2003 was uninstalled prior to installation of 2004. Fix: Did complete uninstall SW2004 (per SW instructions) and also Microsoft Office as I was having a problem with Excel and SW design tables

Kman

Dave H wrote in news:ayalb.141$ snipped-for-privacy@newssvr21.news.prodigy.com:

Please tell me you're kidding! Can you rotate the view by middle dragging using 5.x drivers?

Sorry but true. It acts just like previous versions before you disable the wheel for SolidWorks. They've also removed some of the button customization ability. The bottom line is 5.X drivers are unusable for SolidWorks.

Dave H

Ok. MS is out of the running for the mouse for my next machine. Unless they fix this. I was looking at maybe a Logitech MX cordless anyway.

Yep, I may just do this, uninstall and reinstall.

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Dale, (your post is gone for some reason?)

Well, I do not have a driver installed for this M$ optical wheel mouse. I have used a logitech wheel mouse before and again, I did not use a special driver. I guess I can install a driver to see what is different and disable the SW wheel there but I still want to disable the wheel zoom in SW.

Anyhow, I've been using this M$ mouse for 2 weeks now and with the past logitech wheel mouse, I don't care for the wheel zoom functionality in SW, especially when your are rotating and the wheel moves slighty, it's wierd, clumsy and unnatural for me. But for other programs, I like the use of the wheel! Arrggghhh.. I'm guessing there is something in the SW registry which turns this off?

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Ok, I'll try the 4.X driver and see if that works, thanks!

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