Heljan class 33

I hadn't heard about it, but if true, it makes me glad I haven't bought any yet. It seems the rush by all the manufacturers to get locos out for Warley and Christmas seems to introduce many errors that shouldn't really get into production models. Hopefully Heljan will have solved any and all these by the time the 33/1 is released...

Ian J.

On 17/12/2005 20:32, Mike said,

The ones without the defective pin :-)

It's normally Bachmann who hash it up like this, if true. I have learnt not to buy the newly released Bachmann stuff. Think of the class 20 with its dodgy cabside windows, and the lack of ETH jumper on the original deltic.

Ian J. wrote:

"Mike" wrote

I tested every one we sold and didn't notice the problem, but one customer found both of the ones I supplied to be damaged, but tells me he was able to effect a fairly easy repair. Needless to say the problem was immediately reported to Heljan, but I have to say I've not have a response.

John.

But the Deltic's didn't originally have ETH... :~P

I think Robert meant Bachmann's original first release of their model, not the release of the real Deltics into BR traffic.

Graham Plowman

wrote

So maybe their model was intended to represent 'Nimbus' before it got fitted with ETH?

John.

Yes but it had domino headcodes did'nt it, and was post ETH was'nt it? I'm happy to be proved wrong, I often am!

"Robert Wilson" wrote

I think if truth be known if was just omitted from the original production model but then included on subsequent issues when people pointed out the omisssion.

Such upgrades in models has been commonplace throughout the history of model trains - my earliest model of 'Flying Scotsman' has a set of driving wheels missing in its 4-4-2 chassis, but Triang/Hornby managed to count the number required accurately in post-WW2 OO-scale models.

Didn't hear much whingeing from the Hornby O-gauge enthusiasts in pre-War Britain! ;-)

John.

was'nt it? I'm

production

driving wheels

Who must surely retire next year!

Seasons Greeting :~)

I got a responce from Heljan this moring!

We do not have problems with the Class 33s at all. All our retailers including customers are happy with the Class 33s. We daily receive e-mails from customers who are very satisfied with the products, which of course is very nice to hear. We had one shop who received their 5 locomotives damaged and we immediately repaired these - actually we send him new ones in stead and this is the only problem that we have had since November.

"Mike" wrote

Lucky you, I'm still waiting. Maybe 'complaints' only count if they actually bother to read your email?

John.

I was surprised, must have hit a raw never ;-)

Do you know anyone who can provide a face on photo of the heljan blue 33? I want to check it myself?

Mike

The Reverend Awdrey?

Cheers, Steve

Oh I like that, very witty!

Rob.

Steve W wrote:

"Mike" wrote

I got a reply late this afternoon suggesting that only one other retailer had had this problem. Hmmmm!

John.

I suppose obviouisly they will defend their product. All in all its not bad provided its mechanically sound! and thats the big question for me. Do you still have some for sale John?

Mike

"Mike" wrote in

Just got two blue ones available at the moment Mike.

John.

Hello

I sent an e-mail to Hattons asking if they knew of this problem.

As you might expect they have sold loads.

Here is the reply that I find reassuring..

Thank you for your enquiry. We have sold a fair amount of these Heljan 33's and have only had one return, for a problem with the windows. We have not had any returns with bogie's, and have not heard of this problem.

Regards

Graeme Hogg

Hattons Model Railways

P.S. Ok John

Green and 33025 required here mail me off list please?