At the recent Nottingham show, I purchased a Skaledale building from the Sherwood Models stand. Whilst deciding which one to buy, I had put my previous purchase (some nuts/bolts/brass from Eileen's Emporium) down on the stand & managed to leave it there. I emailed the shop after getting home, and was very pleased to hear that they had found it, and then sent it back to me. Over and above the call of duty in my book.
Paul